"5D's customers have experienced enough change and upheaval in the past few months," says Ed Caracappa, director of sales and marketing at Boxx. "We want them to feel confident that Boxx is committed to our hardware warranty and that they should contact us directly if they have any questions regarding support."

Some of 5D's assets were recently acquired by Discreet, though none of those assets included any intellectual property owned by Boxx.